Aloom

Refund Policy

Effective November 1, 2026

Aloom's subscriptions are sold by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, and refunds are made through Paddle.

1. Changed your mind

Within 14 days of a payment, the first one or a renewal, you can have it refunded in full, for any reason.

2. How to ask

Find your order at paddle.net with the email address you paid with and ask for a refund there, or write to support@nomadcarpenter.com and we will pass it on to Paddle.

3. Cancelling

You can cancel a subscription at any time. You keep the service until the end of the period you paid for, and are not charged again.

4. Your rights under the law

This policy takes away no right to withdraw from a purchase or be refunded that the law gives you, including under Korea's Act on the Consumer Protection in Electronic Commerce.

5. Contact

This document is provided in Korean and English. If the two differ, the Korean version governs.